Our Process.
Our people-first approach
01 Initial Conversation
This is where we set up a time to chat things through. We get to know what you’re looking for, the basics of your personal circumstances and start a bit of a fact finding mission.02 Plan & Research
Once we’ve got a firm idea in mind of what you’re looking for, we can start the hunt for suitable lender options. We’ll usually provide the top options to consider.
03 Select & Apply
Making sure we make the right choice for you is crucial to the process. Once we’re sure of our path, we’ll prep your paperwork to ensure we present your application at its absolute strongest.
04 Lender Liason
While most think the application is the tough part, often the back and forth with the lender that follows is trickier to negotiate. We’ll help here by ensuring all that we cross off all the necessary list items. We’ll also use the opportunity to ensure the lender is being competitive with their rate.
05 Settlement & Beyond
It’s a common misconception that settlement is plain sailing and an Advisors work is done once the ink has dried. At Mortgage Scene, we ensure that you have our ongoing support available in checking that your loan still meets your needs 6, 12, even 18 months down the track. We’re always here and available should you need a helping hand again.
Our mission to make finance simple.
Here at Mortgage Scene, we understand that navigating the finance process for your home can often seem daunting, which is why we are committed to simplifying every step for you. Our promise is to provide a clear, straightforward journey through the complexities of mortgages and other types of lending.
We recognise that every client has unique needs and circumstances, and our approach is tailored to ensure you feel supported and informed throughout. We demystify the jargon, present options in plain language, and are always on hand to address your questions and concerns.
Our team is dedicated to streamlining the process, from initial enquiry through to completion, using our extensive knowledge to facilitate a smooth and stress-free experience. We are here to assist you in making informed decisions with clarity and confidence, without overwhelming you with unnecessary complications.
Frequently Asked Questions
Having questions is very common. Please see below the answers to some of our most frequently asked!
Q: How much does our service cost?
Our service of researching, organising, and negotiating a loan on your behalf, and managing your paperwork through to settlement, is provided at no charge to you. We are paid upon settlement by your chosen lender.
Q: How exactly do we help?
A Mortgage Scene Advisor allows customers to enjoy the loan experience while having someone assist you in researching, organising, and negotiating on your behalf. Overall, our team aspires to help you save money, guide you through every step of the loan application process and see you achieve your dreams of home, investment, and business ownership. For more information, view our Services page.
Q: Can we get you a more competitive rate?
With market knowledge of the most competitive loans available, engaging an Adviser allows customers to enjoy access to a pool of diverse lenders, including major banks, non-bank lenders, and private funders, giving them a better chance of secure a competitive loan.